Real travellers. Real rental experiences.

Rental Stories & Deposit Disputes

Read real-world rental incidents and traveller experiences that show why documenting your car before pickup and return matters.

Airport Drop-Off Trap in Spain

Lisbon, Portugal

“They claimed a new bumper scuff after drop-off, but the pickup scan helped show the mark was already there.”

Scratch Claim After a Weekend Trip

Lisbon, Portugal

“A small scratch was marked as new damage when I returned the car. Having a clear scan from pickup made the conversation much easier.”

Share your story

Your story may help another traveller avoid an unfair charge.

Tell us what happened at pickup or return. We read every story and only publish with your permission.

Email us what happened, where, and whether we may share it with your first name and location.

Email your story

hello@detectdamage.ai